Reason for Privacy Policies
This policy outlines the acceptable use of information technology resources, which include, but are not limited to, equipment, software, networks, data, and stationary and mobile communication devices whether owned, leased, or otherwise provided by “Saaransh Foundation”. Preserving access to information technology resources is a community effort which requires each member to act responsibly and guard against abuses. Therefore, both the community as a whole and each individual user have an obligation to abide by the standards established here for acceptable use.
Privacy Notices
In addition to our privacy policy, we may need to explain specific privacy practices in more detail at other times. In such circumstances we develop and provide separate privacy notices to describe how we will handle the personal information that we collect. For example, where we ask you to provide personal information in relation to a particular program that we administrator, we will provide you with a privacy notice at the time of collection or as soon as practicable afterwards, which details our personal information handling practices in relation to that particular program.
Personal Information
We maintain, on an ongoing basis, a Personal Information Holdings document that explains the various types of personal information we collect and hold, what the information is used for and the third parties to whom the information is normally disclosed. Where applicable, the document also details where we are authorized to collect, use or disclose information under legislation relevant to our policies, programs and services
If you choose to donate online from our website, we never collect information about you such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details. We only collect personally identifiable information (email address, name, phone number, other payment instrument details, etc.) from you.
If you choose to post messages on our message boards or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
Electronic Communication
There are inherent risks associated with the transmission of information over the internet, including via email. You should be aware of this when sending personal information to us via email or via our website or social media platforms. If this is of concern to you then you may use other methods of communication with us, such as post, fax or telephone (although these also have risks associated with them).
We only record your email address when you send a message to us or subscribe to one of our mailing lists. Any personal information, including email addresses, will only be used or disclosed for the purpose for which it was provided.
Log information (browsing)
When you use our online services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your server address, your top level domain name (for example, .com, .gov, .au, .uk, etc), the date and time of visit to the site, the pages accessed and documents viewed, the previous sites visited, the browser type, the browser language, and one or more cookies that may uniquely identify your browser.
Cookies
A cookie is a small file containing a string of characters to your computer that uniquely identifies your browser. It is information that your web browser sends back to our website server whenever you visit it again. We use cookies to ‘remember’ your browser between page visits. In this situation, the cookie identifies your browser, not you personally. No personal information is stored within our cookies.
Information collected by our contractors
We take contractual measures to ensure that where we have given personal information to a contractor (that carries out a service for us), the contractor complies with the APPs as if it was an agency.
Storage and Data Security
We take all reasonable steps to protect the personal information held in our possession against loss, unauthorized access, use, modification, disclosure or misuse.
Data Quality
We take all reasonable steps to make sure that the personal information we collect and store is accurate, up-to-date, complete, relevant and not misleading.
Access to and alteration of records containing personal information
You have a right under the Privacy Act to access personal information we hold about you.
You also have a right under the Privacy Act to request corrections to any personal information that we hold about you if you think the information is inaccurate, out-of-date, incomplete, irrelevant or misleading.
Complaints
If you think we may have breached your privacy you may contact us to make a complaint using the contact details below. In order to ensure that we fully understand the nature of your complaint and the outcome you are seeking, we prefer that you make your complaint in writing.
Contact Us
If you have any enquiries or complaints about privacy, or if you wish to access or correct your personal information, please email us at: